Shipping policy
Shipping Policy
Last updated: October 27, 2026
Thank you for shopping with Queensberry Boxing 1867. This policy explains how we process, dispatch and deliver your orders, including shipping costs and delivery expectations.
Order Processing & Dispatch
Orders are processed and dispatched within 3–5 working days of being placed, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.
Please note that processing and dispatch times are separate from delivery times, which depend on the shipping carrier and your location.
Shipping Methods & Delivery Times
We use Australia Post to deliver orders within Australia.
Estimated delivery times depend on your delivery address and the Australia Post service used. Delivery estimates are provided at checkout where available and are not guaranteed. Delays may occur due to carrier disruptions, weather conditions, public holidays or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address, order details and the available Australia Post shipping service.
Free standard shipping is available on orders over $100 AUD.
For orders that do not qualify for free shipping, the applicable shipping fee will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, we will email you a shipping confirmation with an Australia Post tracking number and tracking link, where available.
Please allow some time for tracking information to become available or update after dispatch.
Shipping Destinations
We currently ship within Australia.
International shipping is not currently available unless otherwise stated on our website.
Address Accuracy
Please ensure your shipping address is correct when placing your order. If you need to update your address, contact us as soon as possible.
We cannot guarantee address changes after an order has been processed or dispatched.
Lost, Damaged or Delayed Packages
If your order is lost, arrives damaged or is significantly delayed, please contact us at info@qb1867.com. We will assist you in investigating the issue with Australia Post and determining the appropriate next steps.
Your rights under the Australian Consumer Law remain unaffected by this policy.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible at info@qb1867.com.
We will do our best to accommodate requests before an order is processed or dispatched. Once an order has been dispatched, changes or cancellations may no longer be possible.
Any refunds for eligible cancelled orders will be handled in accordance with our refund policy and applicable Australian Consumer Law.
Questions?
If you have any questions about shipping, dispatch or delivery, please contact our team at info@qb1867.com or use the contact details provided in our Contact Information policy.